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Security Policy Disclaimer

1. Disclaimer of Liability

As the web developer and website hosting reseller provider, we strive to ensure the highest level of security for our services. However, we cannot guarantee that our website or the hosting services we provide will be free from security vulnerabilities or breaches. By using our services, you acknowledge and agree that we are not liable for any damages, losses, or other consequences resulting from:

Unauthorized access to your data or website.
Data breaches, hacking, or other security incidents.
Any disruption or downtime of the hosting services.
Misuse or unauthorized use of the website or hosting services by third parties.

2. Use of Third-Party Hosting Provider

We use SiteGround as our third-party hosting provider, recognized as one of the best and most preferred hosting providers on the market. SiteGround prioritizes server security and implements a variety of measures to protect your website:

Servers are set to use the latest PHP version with the latest security fixes.
Apache is run in a chrooted environment with suExec.
Sophisticated IDS/IPS systems block malicious bots and attackers.
A custom-built in-house nginx security module scans incoming requests and protects against common attacks.
Easy to use and hassle-free auto-updates for WordPress core version and plugins.
Software providing database services is kept up-to-date with the latest security patches.
Constant monitoring for vulnerabilities in popular applications and modules, with virtual patches developed in the form of WAF rules.
User data access is restricted to trusted personnel following strict policies, with detailed records kept of such access.
Despite these robust measures, most web applications require constant attention and updates to remain safe from the latest security vulnerabilities, and it is not humanly possible to monitor this 24/7.

3. Customer Responsibilities

You, as the customer, are responsible for:

Implementing and maintaining robust security measures for your website, including but not limited to strong passwords, regular software updates, and appropriate access controls.
Regularly backing up your data to prevent loss in the event of a security incident.
Monitoring your website and promptly reporting any suspicious activity to us.

4. Security Enhancements Provided

We implement the following security enhancements to ensure the safety of your website:

Recommended Security Plugin: Installation and configuration of a recommended security plugin for your website.
On-Board Hosting Security and SSL Certificate: Utilization of SiteGround’s on-board hosting security features and provision of an SSL certificate to encrypt data and enhance security.

5. Limitation of Liability

To the maximum extent permitted by law, our total liability to you for any claim arising out of or relating to our services, whether in contract, tort, or otherwise, shall not exceed the amount you have paid us for the services in the six (6) months preceding the event giving rise to the claim.

6. Indemnification

You agree to indemnify, defend, and hold harmless our company, its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or in connection with:

Your use of our website development or hosting services.
Your violation of this security policy or any applicable laws.
Any security breaches or data incidents affecting your website.

7. Changes to this Policy

We reserve the right to update or modify this policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on our website. Your continued use of our services following any changes constitutes your acceptance of the revised policy.

8. Governing Law

This policy shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles.

Contact Us
If you have any questions or concerns regarding this policy, please contact us at:
Nix Barratt – The Alchemist LLC | creative@nixbarratt.com

 

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